McDonald's CEO says better pay, benefits boosting U.S. sales

Legion Troll

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Turns out paying people a higher wage and giving them more benefits makes them work motivated.

McDonald’s reported its third straight increase in quarterly comparable sales, helped by higher wages and tuition help for employees.

“The improvements we made to our compensation and benefits package to employees in U.S.-company operated restaurants, along with expanding Archways to Opportunity have resulted in lower crew turnover and higher customers satisfaction scores,” CEO Steve Easterbrook said.

He added: “Customers in the U.S. are noticing a difference.” Easterbrook said customer satisfaction scores have rise 6 percentage points in the last year.

His counterparts at Walmart have also said the raises (the lowest wage at Walmart is $10) at that retailer have helped lower turnover, and improved customer satisfaction by given workers more incentives. Walmart has also seen U.S. comparable sales rise for several quarters.


http://fortune.com/2016/04/22/mcdonalds-benefits-wages-workers/
 
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