Headaches are continuing for beleaguered workers in the Department of Social Services, the result of the transition to a new software program.
The program has been touted as a way to streamline access to benefits.
Since rolling out the food stamp program on new software in September last year, the program has been plagued by delays.
Starting on Jan. 1, all Medicaid benefits will be transitioned to the new system.
http://www.govtech.com/computing/North-Carolina-Social-Service-Benefits-Delayed-by-Software-Problems.html
The program has been touted as a way to streamline access to benefits.
Since rolling out the food stamp program on new software in September last year, the program has been plagued by delays.
Starting on Jan. 1, all Medicaid benefits will be transitioned to the new system.
http://www.govtech.com/computing/North-Carolina-Social-Service-Benefits-Delayed-by-Software-Problems.html