We only know when the universe began to inflate and expand from an initially hot, dense initial low-entropy state 13.7 billion years ago.Yes. That gives us the exploding dot.
It doesn't give us its origin or what was there before it.
The Kentucky Derby begins at a starting gate and
even actually ends
at a wire about two minutes later.
We don't have a finish time for the Big Bang yet,
but knowing post time doesn't give us the entire history of the universe, does it?
We don't understand physics at Planck-density, so in principle the initial state at Planck-density could have existed longer than that.
I just don't think it could be infinitely old, since that supposition seems to be irrational, illogical, and mathematically non-sensical.