Delta Airlines needs to remedy this.

Mott the Hoople said:
I'm not going to pass judgement on Delta...unless this is swept under the rug. My guess is that it was some hard ass flight attendant who made this decision and that he/she will probably pay for that poor judgment with their job.
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Apparently you are real good at passing judgement; just saying.
 
Big Money said:
How do I know you really contacted anyone? You've lied before, haven't you?



Nope.
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Indeed I have. And I firmly believe that you have too. As to how you know, you really don't. But then, you asked the question knowing the situation. Why would you do that?

So you are ok with how this wounded veteran was treated?
 
The poutrage is a little late...


Delta Air Lines has issued a public apology after a media report said that one of its flight crews recently humiliated a Marine double amputee who was flying home from a hunting trip for wounded warriors.


“We have the utmost respect and admiration for our active duty military and veterans who make tremendous sacrifices to protect and sustain the freedoms we enjoy every day; and our Delta team is typically very good at showing their respect through various means of recognition. Unfortunately, we failed in this situation,” Allison Ausband, Delta’s customer care vice president, said in a statement Friday, December 14, 2013.


The statement said an internal review is under way to determine what occurred so that appropriate action can be taken.




http://www.washingtontimes.com/news/2012/dec/15/delta-apologizes-for-treatment-of-wounded-marine/#ixzz2rWhVV8Oq
 
WinterBorn said:
Or what changes can be made to the aircraft that will allow easier access? If the aisles are wide enough for a wheelchair, then it seems to be a matter of where they park them for the flight. There also can be something to address the way a person is "helped".
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Aircraft are wheelchair/handicap unfriendly transports that cannot be modified for traditional access for what amounts to less than 1% of the customers who use air travel.

I don't know if you've ever witnessed what it requires, but they have a special narrow wheel chair that fits between the aisle to get the wheelchair bound passenger to their seat, then it takes two attendants to assist getting the passenger from the narrow chair into their seat.

What happens to those passengers blocked from the aisle by a wheelchair bound person if there is an in flight emergency?

The smaller the aircraft, like regional jets, the greater the problem. If it weren't for our dimwitted PC efforts to accommodate everyone on the planet regardless of its unfeasibility depending on environment and the fear of litigation, people who are wheelchair bound should not ever fly. It places the crew and passengers in greater danger should an emergency occur.

The best advice for those traveling and bound to wheelchairs, take a train or private ground transport. The best way is hire a driver and an accessible van.
 
WinterBorn said:
I think a disabled veteran deserved an extra measure of respect.
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I agree; but presuming Delta treats everyone this way all the time or that getting wheelchair bound people on and off aircraft is not a humiliating experience in every instance is almost as stupid as Snarla's and evinces efforts to paint all Republicans as women hating criminals.
 
Truth Detector said:
Aircraft are wheelchair/handicap unfriendly transports that cannot be modified for traditional access for what amounts to less than 1% of the customers who use air travel.

I don't know if you've ever witnessed what it requires, but they have a special narrow wheel chair that fits between the aisle to get the wheelchair bound passenger to their seat, then it takes two attendants to assist getting the passenger from the narrow chair into their seat.

What happens to those passengers blocked from the aisle by a wheelchair bound person if there is an in flight emergency?

The smaller the aircraft, like regional jets, the greater the problem. If it weren't for our dimwitted PC efforts to accommodate everyone on the planet regardless of its unfeasibility depending on environment and the fear of litigation, people who are wheelchair bound should not ever fly. It places the crew and passengers in greater danger should an emergency occur.

The best advice for those traveling and bound to wheelchairs, take a train or private ground transport. The best way is hire a driver and an accessible van.
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Perhaps Delta should not advertise that they are handicapped friendly?

http://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/disabilities.html
"For extra help, ask our customer service personnel for a Complaint Resolution Official (CRO). Our CROs have been specially trained and are aware of applicable Federal Aviation Administration (FAA) and Department of Transportation (DOT) disability regulations. Our CROs are available at all airport locations, and they will be glad to respond to your concerns. You may also download our brochure "Traveling with Disabilities" for complete information about services we provide for individuals with disabilities."
 
Truth Detector said:
I agree; but presuming Delta treats everyone this way all the time or that getting wheelchair bound people on and off aircraft is not a humiliating experience in every instance is almost as stupid as Snarla's and evinces efforts to paint all Republicans as women hating criminals.
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You think he wants to believe?

In all events, the matter was addressed by Delta over a month ago, so I'm not sure what his alleged missive is supposed to accomplish.
 
Truth Detector said:
I agree; but presuming Delta treats everyone this way all the time or that getting wheelchair bound people on and off aircraft is not a humiliating experience in every instance is almost as stupid as Snarla's and evinces efforts to paint all Republicans as women hating criminals.
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I made no claim that Delta treats everyone this way. I do not, however, think that excuses this incident.

I have not painted anyone with any strokes, broad or narrow. I simply want to see delta held accountable for what, by all accounts, was very poor treatment of a young man who lost his legs in the service of his country.
 
Big Money said:
As an admitted liar who started a thread about an incident that was resolved last year?

What credibility do you think you have earned?
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Resolved? They apologized about 6 weeks ago and promised there was an investigation. Did you see any results of an investigation?

You have repeatedly attempted to malign my credibility. Oddly enough, you continue to ask me questions. If you are not going to believe what I say, why do you ask?
 
WinterBorn said:
Perhaps Delta should not advertise that they are handicapped friendly?

http://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/disabilities.html
"For extra help, ask our customer service personnel for a Complaint Resolution Official (CRO). Our CROs have been specially trained and are aware of applicable Federal Aviation Administration (FAA) and Department of Transportation (DOT) disability regulations. Our CROs are available at all airport locations, and they will be glad to respond to your concerns. You may also download our brochure "Traveling with Disabilities" for complete information about services we provide for individuals with disabilities."
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You must have missed the BOLDED part; they have NO choice.

You might want to re-read that part then my post you responded to again so that you can be better informed.
 
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